Shipping policy

Shipping Policy

We currently ship orders within the United Kingdom.

Processing times

As our products are made to order, please allow time for your order to be processed and prepared before it is shipped.

Delivery

Once your order has been shipped, delivery times will depend on the shipping service selected at checkout. The available shipping option and cost will be shown before you complete your purchase.

Delivery times are estimates and may occasionally be affected by circumstances outside our control.

Shipping costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Delivery issues

If your order has not arrived within the expected delivery period, or arrives damaged, please contact us at ashleyeasey@gmail.com and we will help resolve the issue.

We aim to deliver orders without undue delay and within the period agreed with you. UK distance-selling rules generally require delivery within 30 days unless another delivery period has been agreed